LinguifyTerms of Service
These Terms of Service (the “Terms”) govern your use of Linguify — the website at www.uselinguify.com, the app at app.uselinguify.com, and the Linguify AI voice-agent service (together, the “Service”). By creating an account or using the Service you agree to these Terms.
1. The Service
Linguify provides an AI voice agent that answers inbound calls for your business in the caller’s language, answers questions from the knowledge base you configure, captures caller contact details, and logs transcripts and summaries to your Call Rescue dashboard.
2. Accounts
You must provide accurate information when creating an account and keep your sign-in credentials secure. You are responsible for all activity under your account. The Service is intended for business use by people aged 18 or over.
3. Plans and billing
- Free plan — includes the embed widget, agent and knowledge-base setup, and up to 10 calls per month.
- Premium plan — $9.99 per month, with unlimited calls.
Premium subscriptions are billed monthly through Stripe and renew automatically until cancelled. You can cancel at any time; cancellation takes effect at the end of the current billing period, and fees already paid are non-refundable except where the law requires otherwise. We will give you advance notice of any price changes.
4. Your responsibilities
You are responsible for how you deploy your voice agent, including:
- Complying with the laws that apply to your business and your callers — in particular call-recording and transcription consent laws, and any requirements to disclose that callers are speaking with an AI agent, in every jurisdiction your callers may be in.
- The accuracy and lawfulness of the knowledge-base content you configure, and of any commitments (pricing, availability, policies) your agent communicates to callers on your behalf.
- Not using the Service for unlawful, deceptive, harassing, or fraudulent purposes.
5. AI-generated responses
The voice agent’s responses are generated by artificial intelligence from the knowledge base you configure. AI output can be incomplete or inaccurate. You should review your call logs, keep your knowledge base up to date, and not rely on the Service for legal, medical, financial, or other professional advice.
6. Your data
You retain ownership of the content you provide (your knowledge base, business information, and call records). You grant Linguify the licence needed to host and process that content in order to operate the Service. Our handling of personal information is described in our Privacy Policy.
7. Our intellectual property
The Service, including its software, design, and branding, belongs to Linguify or its licensors. These Terms do not grant you any rights in the Service other than the right to use it as described here.
8. Acceptable use
You agree not to reverse engineer the Service, resell it without our written consent, probe or disrupt its infrastructure, or use it to send spam or place unlawful automated calls.
9. Termination
You may stop using the Service and cancel your account at any time. We may suspend or terminate accounts that violate these Terms or create risk for Linguify, other customers, or callers. On termination, your right to use the Service ends; provisions that by their nature should survive (such as sections 6–12) will survive.
10. Disclaimers
The Service is provided “as is” and “as available”. To the fullest extent permitted by law, Linguify disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement, and does not warrant that the Service will be uninterrupted, error-free, or that every call will be answered or transcribed accurately.
11. Limitation of liability
To the fullest extent permitted by law, Linguify will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data. Linguify’s total liability for all claims relating to the Service is limited to the amounts you paid us in the 12 months before the claim arose (or $100 if you have paid nothing).
12. Governing law
These Terms are governed by the laws of the jurisdiction in which Linguify’s operator is established, without regard to conflict-of-law rules, and disputes will be resolved in the courts of that jurisdiction unless applicable consumer law provides otherwise.
13. Changes to these Terms
We may update these Terms from time to time. If a change is material we will give reasonable notice (for example by email or an in-app notice). Continuing to use the Service after a change takes effect means you accept the updated Terms.
14. Contact
Questions about these Terms? Send us a message via our contact page.